PRIVACY POLICY

Effective Date: July 5, 2025
Last Updated: July 5, 2025

Redeemly (“we,” “us,” or “our”) respects your privacy and is commited to protecting your information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our platform, website, and services (collectively, the "Services").

1. INFORMATION WE COLLECT

1.1. Account Information

When you sign in to Redeemly via Roblox, we collect your Roblox User ID to authenticate you. We do not collect your Roblox password or other Roblox account credentials.

1.2. Redemption Information

When players redeem reward codes via our API, we store a hashed version of their Roblox User ID. This hash is irreversible and cannot be traced back to the individual but allows us to ensure each user redeems a code only once.

1.3. Usage Data

We automatically collect certain information about your use of the Services, such as aggregate redemption counts, usage logs, and technical data needed for troubleshooting or performance monitoring. This data is non-personally identifiable.

1.4. Session Data

When you sign in, we maintain logs of your active sessions, including:

• Device information
• IP address
• Last active timestamp

This session data allows you to view and manage all active logins on your account. You may revoke individual sessions through your dashboard at any time.

1.5. Communications

If you contact us (e.g., by email), we may keep a record of your communication for support and record-keeping.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Authenticate and manage your account access via Roblox.
• Maintain your active sessions and enable you to manage them.
• Prevent duplicate code redemptions through hashed user IDs.
• Provide developers with aggregate, anonymized analytics
• Monitor, secure, and improve the Services.
• Comply with legal obligations and enforce our Terms of Service.

3. LEGAL BASE FOR PROCESSING

If you reside in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Performance of a Contract: To provide you access to the Services.
• Legitimate Interests: To operate, secure, and improve our Services.
• Compliance with Law: To meet legal obligations.

4. DATA SHARING & DISCLOSURE

We do not sell or rent your personal data. We may share or disclose your data:

• With trusted service providers who assist us in operating the Services (e.g., secure hosting). These providers must comply with strict daata protection obligations.
• If required by law, subpoena, or other legal process,
• To protect our legal rights or the safety of our users.

5. DATA RETENTION

We retain your Roblox User ID and session logs for as long as your account remains active or as needed to operate the Services. Hashed redemption data and aggregated analytics may be retained as long as necessary to fulfill legitimate business or legal obligations.

6. DATA SECURITY

We take reasonable technical and organizational measures to protect your data. These measures include:

• Hashing user IDs for redemptions.
• Storing sessions securely.
• Limiting access to authorized personnel.
• Monitoring our systems for vulnerabilities.

However, no online service can be 100% secure. You are responsible for keeping your account credentials safe.

7. INTERNATIONAL DATA TRANSFERS

Your data may be processed or stored on servers located outside your country of residence. Where required, we implement safeguards to comply with applicable data protection laws.

8. YOUR RIGHTS

Depending on where you live, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Object to or restrict certain processing.
• View and manage active sessions via your dashboard.

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing requests.

9. CHILDREN'S PRIVACY

Redeemly is intended for Roblox developers and is not directed at children under 13. We do not knowingly collect personal information from children under 13.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes via the platform or other appropriate means. Your continued use of the Services after any changes indicates your acceptance of the updated policy.

11. CONTACT US

For any questions or concerns about this Privacy Policy, please contact us at:
bill@billcodes.dev